Job Description

Field Service Technician

Location: Rockville, MD. Local travel required using company vehicle. Must report to site location each morning. Hours: Full-time. On-call weekends and holidays on a rotational basis. Pay: $28/hr. Type: Long-term contract, no end date. Industry: Traffic.

Responsibilities:

• Conducts equipment installation, vendor trials, start-up, and commissioning activities for machine vision equipment, in the traffic industry.
• Adjusts, troubleshoots, and confirms equipment prior to and during online trials to confirm readiness for enforcement operation.
• Maintains, identifies, and eliminates problems with equipment to ensure minimal or ideally zero down time.
• Checks drawings provided by mechanical and electrical designers for accuracy and provides feedback for corrections as needed.
• Programming and configuration of red-light and speed enforcement camera systems.
• Perform basic electrical work, wiring, and troubleshooting of electrical and data connectivity hookups for various mechanical and electronic equipment.
• Works in close cooperation with the customer's technical staff.
• Reports any possible equipment defects, malfunctions, problems, or concerning trends to supervisor in a timely fashion.
• Communicates important issues or concerns clearly and concisely with internal and customer team members via email, phone and ticketing platforms. Provides training to onsite maintenance on specification and operation of new equipment.
• Collaborates with cross-functional business units to ensure optimal program performance and results.
• Supports training of new hires during onboarding and/or with new system updates and enhancements. Reviews and audits various processes and provides clear feedback for improvement.
• Maintains accurate and up-to-date process documentation and tracking.
• Maintains flexibility.

Minimum Qualifications:

• Ability to pass a drug and background check.
• Valid drivers license and good driving record.
• 2-year associate degree in engineering field, or military equivalent.
• Ability to read wiring diagrams, test/troubleshoot electrical wiring, and solder electrical connections.
• Foundational knowledge of electrical principles and components.
• Understanding of PC configuration and installation.
• Excellent verbal and written communication and time management skills.
• Able to learn new tasks quickly and sometimes on-the-job.
• Self-motivated and goal oriented.
• Must be able to lift up to 75 pounds consistently.
• Willing to work in all weather conditions.
• Willing to travel within the local region.

Preferred Qualifications:

• Extensive mechanical experience, including the ability to read mechanical drawings.
• 3 years in a technical field.

Benefits Information:

• Eligible for health benefit coverage following 60 days of employment.
• 401k after 1 year.

Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.

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