Insurance Interviewer Job at Quest Diagnostics, Lees Summit, MO

  • Quest Diagnostics
  • Lees Summit, MO

Job Description

Job Title - Insurance Interviewer
Location - Lees Summit MO 64063
Duration - 2 Months with possible extension
Shift: Monday- Friday 10:00 am - 7:00 pm with Saturday hours 8:00 am - 4:30 pm

Additional Job Details:
  • recruiting in Missouri Texas and Florida only
  • Schedule is 10am - 7pm CST (central)
  • Training will be on same shift - 10am - 7pm CST
To help your team prepare for sourcing we wanted to share a few key updates to our requirements and process for this upcoming cohort:

Work from Home: These positions will be 100% remote which includes all training.
Schedules: Outlined on each request along with training schedule.
Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.
New Prerequisites: Candidates must have a medical terminology background. They also need to be highly proficient with Outlook and Microsoft Teams and comfortable navigating technology.
Interview Process: We will be conducting interviews this round which will last between 45 minutes and 1 hour.

Summary:
  • The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and responsibilities:
  • Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call .
  • Gather medical financial occupational and avocation histories during interview.
  • Review and edit information collection during the interview for quality assurance purposes.
  • Use the C4 call management system Dialer and Avaya Phone System to make telephone calls. log call attempts document information with orders as necessary and record call results.
  • Learn the specific requirements stipulated by each client company.
  • Respond to the needs and request of clients staff and management in a professional and expedited manner.
  • Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
  • Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities but rather a general description of work performed by the position.
Education:
  • HS diploma or equivalent
Phlebotomist Phlebotomy Phlebotomist Technician Phlebotomy Technician Mobile Phlebotomist Medical Assistant Technician Certified Phlebotomy Technician

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Job Tags

Temporary work, Remote work, Work from home, Monday to Friday, Shift work

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